Welcome to VSAC Federal Loans


The U.S. Department of Education (ED) has transferred the customer service of your federal student loan(s) from VSAC Federal Loans to Nelnet, another member of ED's federal loan servicer team. Your loans were not sold. ED will continue to own your loans. A letter was recently sent to you by VSAC Federal Loans to notify you of the transfer and Nelnet also sent notification when the transfer was complete. You can continue to access your account online by registering at

To make payments, apply for repayment options or make account adjustments, visit or call Nelnet at 888-486-4722.

Update your address book or phone to include Nelnet's contact information:

Send payments to:
U.S. Department of Education
P.O. Box 740283
Atlanta, GA 30374-0283

Send correspondence to:
P.O. Box 82561
Lincoln, NE 68501-2561

Phone: 888-486-4722
Customer service hours: 24/7

Fax: 877.402.5816
Online account access: