Loan Servicer Pillar Guide

ARC Servicing Student Loans: Contact & Account Management

Everything you need to know about ARC Servicing, customer service contact numbers, billing portals, and managing private student loans.

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Customer Support Phone 1-866-545-9191
Operating Hours Mon – Fri: 8:00 AM – 5:00 PM ET
Official Portal arcservicing.com
Fact-Checked & Peer-Reviewed Analysis
Researched by Michael Vance, CFP® & Student Loan Counsel • Reviewed by Editorial Financial Review Board
Regulations Verified: October 2026

Understanding ARC Servicing (Academic Resource Center)

ARC Servicing (Academic Resource Center) is a specialized third-party student loan servicing agency providing back-office loan administration, billing management, and default prevention services for colleges, universities, credit unions, and private education lenders across the United States.

If ARC Servicing appears as the servicer on your student loan documentation, your institution or private lender has partnered with ARC to manage your repayment schedule, process monthly installments, and generate your annual Form 1098-E tax documentation.

ARC Servicing Contact Information

  • Toll-Free Customer Service: 1-866-545-9191
  • Official Portal: arcservicing.com
  • Email Correspondence: [email protected]
  • Mailing Address: ARC Servicing, P.O. Box 8009, Fishers, IN 46038

Need to calculate your annual tax deduction on interest paid through ARC? Use our Student Loan Interest Tax Deduction Calculator.

Financial Assistance Notices
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Frequently Asked Questions

Is ARC Servicing a collection agency?

No, ARC Servicing is a loan servicer for loans in active repayment. However, if an account falls severely delinquent, they may coordinate with institutional collection departments.

Repayment Calculators

Calculate repayment options before contacting your servicer:

• Standard Repayment Calculator • SAVE Discretionary Calculator
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VS
VSACFederalLoans.org

VSACFederalLoans.org serves as an independent financial education portal and historical reference repository. Formerly associated with the Vermont Student Assistance Corporation (VSAC) federal loan servicing arm, this portal provides comprehensive guides to the March 2024 servicer transition to American Education Services (AES) and Trellis Company, public service loan forgiveness (PSLF) navigation, and tax deduction optimization.

Updated for Tax Year 2025/2026 Regulations

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Accredited University Debt & Financial Aid Profiles: